Service Array

Ongoing Service Planning

  • Service planning is based on ongoing comprehensive assessment.
  • Services selected are individualized to meet the unique needs of the youth and family throughout the life of a case from assessment through post permanency (adoption) services.
  • Services selected are grounded in evidence and consistent with current available research and accepted best-practice techniques.
  • Service planning begins with engaging in two-way communications with the youth, family, providers, kin and other relevant parties.
  • Effective service plans are developed with, not for, families. They incorporate realistic, mutually agreed-upon goals, are written in the language of the family and contain benchmarks reflecting measurable behavioral change.
  • Service planning efforts include communicating with other family providers and support services to assure consistency among plans with all involved human service organizations. When multiple human service organizations are involved with a family, efforts will be made on the part of the public child welfare agency to collaborate with those services and to coordinate and integrate services planning whenever possible.
  • Plans are to be clearly articulated with specific goals and objectives so that youth and families know what is expected of them.
  • Service planning is dynamic, based on the continuous assessment of the youth and family situation.
  • All service planning requires open and honest communication about the avenues that the case might take, starting at intake and ongoing through the stages of service. Planning concurrently with the family for the permanency of the child and/or youth in the event of removal is a key skill for workers to master.
  • All services are planned so that they are easily assessable and available to meet the needs of the child, youth and family. 
  • When service planning, resources are available to the family and youth, appropriately matched to the needs of the family and their ability to use the resource effectively. Services are relevant and c nsistent with evidence about effective practice.Families are given a choice of qualified providers and all available options.





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